Privacy Policy

1. Introduction

Trendsetter Mumbai (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through Instagram, WhatsApp, phone, email, or any other communication channel.

By contacting us or placing an order, you agree to this Privacy Policy.

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2. Information We Collect

We may collect:

• Name
• Mobile Number
• Email Address
• Shipping Address
• Billing Information
• Order Details
• Payment Confirmation
• Instagram Username
• WhatsApp conversations
• Product preferences
• Customer feedback

We do not collect your banking passwords, card PINs, or UPI PINs.

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3. How We Use Your Information

Your information is used to:

• Process and fulfil orders
• Arrange shipping
• Respond to customer enquiries
• Share order updates
• Handle exchanges or returns
• Improve customer service
• Send promotional offers (only where permitted)

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4. Payment Information

Payments may be processed through secure third-party payment providers.

We do not store your debit card, credit card, or UPI credentials.

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5. Sharing of Information

We may share information with:

• Courier and logistics partners
• Payment gateways
• Accounting or compliance professionals
• Government authorities where legally required

We never sell your personal information to third parties.

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6. Data Security

We use commercially reasonable measures to safeguard customer information. However, no method of internet transmission is completely secure.

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7. Marketing Communication

You may receive promotional messages if you have contacted us or purchased from us.

You can opt out at any time by messaging us with:

STOP

or by contacting us directly.

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8. Cookies

If we launch a website in the future, cookies may be used to improve user experience.

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9. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your information (unless required for legal or accounting purposes)

Requests can be sent to:

WhatsApp: +91-9040401717

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10. Children’s Privacy

We do not knowingly collect information from children under 18 years without parental involvement.

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11. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available upon request.

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12. Contact

Trendsetter Mumbai

Phone: +91-9040401717

Instagram: @trendsetter.mumbai